Your Pre-Enabled AI Insurance Concierge Team
Scale personalized service cost-effectively. Increase conversion, simplify claims processing, and build lasting loyalty. Our functionally enabled AI team can be onboarded within hours and is ready to deliver 24/7 support, personalizing experiences at every touchpoint.
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Specialized team for each business line
The AI team is equipped to deliver comprehensive support for each distinct business line. It handles all aspects of your insurance needs, from consultative risk advisory and claims assistance to managing policy updates and renewals. By fostering deeper client relationships and streamlining insurance processes, the team enhances revenue and boosts customer satisfaction.
Max is your dedicated AI sales concierge for property and casualty insurance. With extensive knowledge of a wide range of products, Max provides consultative guidance, risk assessment, and support throughout the application process. He helps identify the best coverage options tailored to user needs and delivers accurate quotes.
Just as Max excels in property and casualty insurance, our team features specialized sales concierges for various other business lines.
Just as Max excels in property and casualty insurance, our team features specialized sales concierges for various other business lines.
Increase conversions by 80% with Max.
Send me a quote for flood policy?
If I take this plan, would I be insured for replacement cost or actual cash value?
Does the quote you sent include coverage for detached structures like garage, workshop etc.
How much coverage do I need?
Sophia is your AI policy concierge for property and casualty insurance. From handling general questions and billing assistance to policy updates, renewals, and requests, Sophia is your dedicated resource. She can also provide valuable advice on minimizing costs and claims, ensuring users get the most out of their insurance coverage.
Just as Sophia specializes as a policy concierge for property and casualty insurance, our team also consists of specialized policy concierges for other business lines.
Just as Sophia specializes as a policy concierge for property and casualty insurance, our team also consists of specialized policy concierges for other business lines.
Let Sophia handle over 85% of policy related inquiries independently.
Register me for BillPay
Send me my Certificate of Insurance
What safety measures can lower my premiums?
Add my son to my policy
Emma is your AI claims concierge for property and casualty insurance. She offers pre-claim consultations to orchestrate the first notice of loss process. She also acts as case coordination assistant automating scheduling and workflow, ensuring a smooth and efficient claims experience.
Just as Emma specializes as a claims concierge for property and casualty insurance, our team also consists of specialized claims concierges for other business lines.
Just as Emma specializes as a claims concierge for property and casualty insurance, our team also consists of specialized claims concierges for other business lines.
Improve responsiveness and achieve over 20% cost savings for claims handling with Emma.
I was in an accident and need to make a claim.
Reschedule the appointment with my insurance adjuster.
Someone is injured on our property? What to do?
Update my phone number in my policy.
Oliver is your AI companion for property and casualty insurance agents. He supports both local agents and field sales teams. He assists contact center agents by providing real-time advisory, streamlining knowledge access and automating tasks, improving overall efficiency.
Just as Oliver specializes as an AI companion for property and casualty insurance, our team also consists of specialized AI companions for other business lines.
Just as Oliver specializes as an AI companion for property and casualty insurance, our team also consists of specialized AI companions for other business lines.
Handle double the call volume with the same number of agents using Oliver.
To evaluate if the customer needs flood insurance, first ask the customer to share their address.
Response Suggestion
Can you share your address, so I can evaluate your property’s flood zone?
Max
Sales Concierge
Sophia
Policy Concierge
Emma
Claims Concierge
Oliver
Companion Assistant
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From onboarding to performance, manage your
AI concierge team seamlessly on a unified platform
Rapid Onboarding
Outline knowledge, provide content and APIs, specify tasks to make AI Concierge Team members operational quickly.
Scalable Growth
Your needs change, and so can your team. Seamlessly add or remove AI concierge team as your business evolves.
Centralized Command Center
Monitor performance, track behavior, and ensure brand consistency – all from a single, intuitive platform.
Continuous Improvement
The AI concierge team adapts continuously. Optionally, integrate human feedback to refine responses and maintain optimal performance.
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Evolution of self-service from chatbots to AI Insurance Concierge Team
Feature
Chatbots
GenAI Chatbots
AI Insurance Concierge Team
Comprehension of User Request
Personalization & Response Generation
Journey Awareness
Experience Management and Maintenance
Error Handling
Omnichannel Capabilities
Handle upto 90% of common requests with AI agents
Request Demo NowWant to tailor the roles of your AI concierge team?
Talk to Our AI in Insurance Practice Head
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