Your Pre-Trained AI Travel Concierge Team
Scale personalized service effortlessly at every journey moment. Inspire travel, drive bookings, & boost loyalty. Our pre-trained AI Concierge Team can be onboarded in minutes to deliver a consistent omnichannel experience.
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Meet our expert AI Travel Concierge Team that enables efficient scaling
Our meticulously trained team members, each specializing in distinct roles, effortlessly manage every aspect of your travel needs. They boost traveler engagement, drive bookings, ensure seamless experiences, maximize ancillary revenue and loyalty.
Nina
General Information Agent
Aki
Inspirational Shopping and Booking Agent
Andreas
Manage Booking Agent
Priya
Loyalty Agent
Ethan
Post Travel Services Agent
Aisha
Ancillary Sales Agent
Nina
General Information Agent
Aki
Inspirational Shopping and Booking Agent
Andreas
Manage Booking Agent
Priya
Loyalty Agent
Ethan
Post Travel Services Agent
Aisha
Ancillary Sales Agent
Nina
General Information Agent
Nina, your 24/7 AI concierge. She handles flight inquiries & reservations instantly, using real-time data and latest knowledge resources.
Let Nina handle up to 70% of your booking related inquiries.
Hire Nina Today.webp)
How many carry-on bags can I take on my flight AB101?
You can bring one carry-on bag and one additional small personal item, such as a satchel for your devices, that must fit under the seat in front of you.
To avoid any hassle, please check the dimensions, weight, and items allowed onboard before packing.
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Which gate does my flight leave from?
Your flight RZ 42 is scheduled to depart from Gate 17.
If there is a gate change would you like to be notified?
Yes
Ok. I will notify you via the Mobile app.
Aki
Inspirational Shopping and Booking Agent
Introducing Aki, your 24/7 travel agent who curates dream vacations and sparks travel desires. Using travel trends and past behavior, Aki suggests personalized itineraries, discounted trips, and more. Drive leisure travel and close bookings seamlessly with Aki, minimizing drop-offs and cultivating leads effectively.
Increase conversion rates upto 60% and watch bookings soar with Aki.
Hire Aki Today
Hey I am looking for a quick weekend getaway, any suggestions, maybe some fare deals?
Let me check for you, can you let me know your preferred departure airport?
London - I can do either Heathrow or Gatwick.
I found an offer that might interest you.
€150 round trip to Paris leaving Friday evening returning Sunday evening.
Would you like me to book it for you?
Hey Aman, you have 50000 points, what about redeeming them for a wonderful gateway to Prague.
They have stunning architecture, delicious food, and a vibrant nightlife that perfectly suits your preferences.
Thanks Aki, I might be interested, Can you drop me an email with details?
Sure.
Andreas
Manage Booking Agent
Meet Andreas, your 24/7 booking guru. Andreas simplifies booking management from corrections and rescheduling to booking in-flight services and upgrades minimizing missed revenue opportunities from unused upgrades and boosting customer satisfaction.
Handle over 90% of booking management enquiries with Andreas.
Hire Andreas TodayI want to add additional 20kg
check-in baggage to my flight
check-in baggage to my flight
Sure, I can do that.
It is possible to add 20kgs for your flight departing London with Booking Reference number R133EQ.
The total cost would be 60 Euros.
Should I go ahead and book it?
My flight leaves in the evening, can I be moved to an earlier flight?
I can check the availability of earlier flights for you.
Yes the earliest flight RZ 140 departs London at 8am.
I can reschedule your flight without a difference in fare.
Would you like to proceed with this change?
I want to order a vegan meal for my upcoming flight
I have updated your meal preference to a vegan meal for your upcoming flight.
You will receive a confirmation shortly.
Priya
Loyalty Agent
Meet Priya, your loyalty program expert. She simplifies loyalty program management, from sign-ups and point tracking to claiming miles and redeeming rewards. This reduces inquiries, boosts participation, grows partners, and increases customer retention.
Double your loyalty program participation with Priya.
Hire Priya TodayI flew recently but my miles haven't been credited yet. What can I do?
No worries. I will check the status of your missing points and ensure they get credited to your account.
I see that your last flight was to Paris on the 5th of May, As there is a return leg for your trip your points will be reflected upon the completion of that flight.
Did that answer your question?
Can I use my points for upgrades on my upcoming flight?
Sure. Using 12,000 points you can upgrade to Premium Economy Class on your flight back to London.
Shall I upgrade it for you?
Ethan
Post Travel Services Agent
Meet Ethan, your 24/7 AI post-trip hero. Ethan empowers travelers to breeze through lost luggage woes, compensation claims, and more reducing customer service workload, minimizing negative reviews, and fostering positive travel experiences.
Cut response times in half for handling customer complaints and claims with Ethan.
Hire Ethan TodayMy flight RZ 104 was delayed significantly. Am I eligible for compensation?
Let me check our compensation policy and see if you qualify. If so, I can help you file a claim and track its status.
Your flight RZ 104 was delayed for 2 hours and 40 minutes, as it's under 3 hours you are not eligible for compensation. I apologize for the delay.
My luggage didn't arrive at my destination from my last flight. How can I report it as lost?
I'm sorry to hear that your luggage didn't arrive. I have filed a lost luggage report on your behalf using the details on your PNR.
You will receive a confirmation and tracking number via email. Our team will keep you updated on the status of your luggage.
Aisha
Ancillary Sales Agent
Meet Aisha, your ancillary sales expert. Aisha seamlessly connects travelers with essential extras – hotels, car rentals, insurance, and more.
Proactively suggest relevant add-ons and double ancillary revenue with Aisha.
Hire Aisha TodayI would like to rent a car once I land in Prague. What are my options?
Here are some special offers from our ground transportation partners
Hey Linda, Would you like to add protection to your upcoming trip at just USD 50?
Sure
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From onboarding to performance, manage your AI Travel Concierge Team easily on a unified platform
Rapid Onboarding
Outline knowledge, provide content and APIs, specify tasks to make AI Concierge Team members operational quickly.
Scalable Growth
Your needs change, and so can your team. Seamlessly add or remove AI Concierge team members as your business evolves.
Centralized Command Center
Monitor performance, track behavior, and ensure brand consistency – all from a single, intuitive platform.
Continuous Improvement
AI Concierge Team learns and adapts continuously. You can also integrate human feedback to refine responses and maintain performance.
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Evolution of self-service from chatbots to AI Travel Concierge
Feature
Chatbots
GenAI Chatbots
AI Travel Concierge
Comprehension of User Request
Personalization & Response Generation
Journey Awareness
Experience Management and Maintenance
Error Handling
Omnichannel Capabilities
Handle upto 90% of common requests with AI agents
Request Demo NowWant to tailor the roles of your AI concierge team?
Talk to Our AI in Travel Practice Head.webp)
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