Turn your
CX vision into market-ready solutions
Leading brands trust RozieAI to bring their ideas to life. From ideation to implementation, we manage the entire process, launching scalable AI-powered CX products using our experience middleware platform, agentic AI capabilities, and pre-built experience kits.
Need to provide 24/7 self-service using AI.
Emma
Claims
Concierge
Concierge
Max
Sales
Concierge
Concierge
Oliver
Companion
Assistant
Assistant
Why are customers
calling and how can I reduce call volume via self-service?
calling and how can I reduce call volume via self-service?
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Deliver accurate,
timely information
to travelers at every
journey stage.
timely information
to travelers at every
journey stage.
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Demonstrated expertise with the world’s leading brands
Deliver proactive, personalized, and consultative CX with intelligent journey orchestration.
From concept to implementation and validating business case, built sales assistant for annuities field sales team.
Reach prospective clients with consultative business insurance engagement that automatically routed eligible applications to agents.
Launched personalized self-service experiences to expedite policy management.
Seamlessly identify comorbidities and facilitate care adherence with language analysis.
Prototyped experience innovation to deliver the next evolution of agency experience and streamline policyholder retention.
Analyze conversational insights on email inquiries to set benchmarks for accuracy and analysis.
Built modern interactive experience to enhance understanding of customer demographics and provide more tailored preventative programs.
Built brand marketing campaign for home insurance on smart home devices, and enabled Travelers to take over after bringing it to life.
Facilitated product innovation and helped launch smart leads with creation of a virtual sales assistant.
Reimagined the event experience by unlocking the full value of event content with an AI-powered platform.
Built first chat experience delivered via Twitter and enabled the team to take over after 9 months.
Deliver proactive, personalized, and consultative CX with intelligent journey orchestration.
From concept to implementation and validating business case, built sales assistant for annuities field sales team.
Reach prospective clients with consultative business insurance engagement that automatically routed eligible applications to agents.
Launched personalized self-service experiences to expedite policy management.
Seamlessly identify comorbidities and facilitate care adherence with language analysis.
Prototyped experience innovation to deliver the next evolution of agency experience and streamline policyholder retention.
Analyze conversational insights on email inquiries to set benchmarks for accuracy and analysis.
Built modern interactive experience to enhance understanding of customer demographics and provide more tailored preventative programs.
Built brand marketing campaign for home insurance on smart home devices, and enabled Travelers to take over after bringing it to life.
Facilitated product innovation and helped launch smart leads with creation of a virtual sales assistant.
Reimagined the event experience by unlocking the full value of event content with an AI-powered platform.
Built first chat experience delivered via Twitter and enabled the team to take over after 9 months.
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Meet RozieAI
We design, prototype and launch tailored CX products for our clients - co-innovating with them and leveraging the portfolio of “experience kits” we have fine-tuned over the years to accelerate time-to-market of their products. We specialize in experience design, digital engagement and applying artificial intelligence to future-proof product experiences for customers, and we offer managed experiences so that clients can own their own experience while off-loading the overhead of maintaining and managing the “currency” of the tech stack used to craft those experiences. With pre-built, customizable solutions, we deliver speed, scalability, and control - blending the best of buying and building.
Request a use cases briefing session
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Proven speed, cost savings, and self-sufficiency
30%
Reduction in innovation costs with pre-built, customizable experience kits
70%
Faster time-to-market for scalable AI-powered CX solutions
100%
Control to iterate and refine customer experiences in-house
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Empowering every stakeholder with scalable CX solutions
RozieAI delivers solutions that drive retention, optimize operations, and maximize ROI for all stakeholders - from customers to internal teams and business leaders. Our integrated solutions create a mutual optimum for all stakeholders, ensuring success through a combination of rapid deployment, customization, and control.
We provide AI-powered experiences that enhance satisfaction and loyalty, meeting evolving expectations through seamless, contextually personalized interactions.
Our experience middleware platform and agentic AI capabilities enable your teams to quickly deploy, monitor, and iterate on scalable CX solutions, providing operational efficiency, automation, and full control.
We balance buying and building, simplifying custom development while ensuring flexibility for growth. By combining AI capabilities with pre-built solutions, we deliver speed, scalability, and business value.
A complete suite of AI-powered experience kits
Intelligence and Insights
Conversation Insights
An experience kit designed to quickly automate the analysis of customer interactions using natural language processing. It uncovers the root causes of customer calls, enabling teams to gain insights faster and prioritize high-impact use cases that drive service efficiency and business outcomes.
Engagement Insights
An experience kit designed to accelerate the understanding of customer behavior through automated insights from self-service channels like IVR systems. It helps optimize interactions and improves both customer satisfaction and operational efficiency by delivering insights quickly.
Content Intelligence
An experience kit designed to centralize and extract value from structured and unstructured data, helping companies unlock insights at speed. It enhances decision-making, boosts contact center performance, and uncovers opportunities for growth by optimizing content usage across the business.
Digital Self-service
AI Concierge Team
An experience kit designed to deploy a specialized AI-powered concierge team for self-service, providing quick and personalized customer service. This AI team, proficient at handling voice as well as chat interactions, can be managed via a centralized platform and is pre-trained on different job roles.
Intelligent Experience Orchestrator
An experience kit designed to quickly create and deploy personalized customer journeys across multiple touchpoints. It ensures the right information is delivered at the right time, reducing information overload, support costs, and boosting customer satisfaction with minimal setup.
Digital Self-service
AI Companion for Contact Center Agents
An experience kit designed to rapidly augment contact center agents with real-time support through personalized AI companions. By providing instant answers, contextual recommendations, and automated task management, it reduces resolution times and increases agent efficiency across all customer channels.
Omni-Channel Desktop for Contact Center Agents
An experience kit designed to improve the contact center agent experience by providing a unified, multi-channel workspace. It integrates customer memory and productivity tools, helping agents work efficiently and deliver consistent, empathetic service.
Journey and Workflow Automation
Workflow Automation
An experience kit designed to streamline customer experience workflows using a no-code platform. It enables fast creation and management of workflows that improve task efficiency, delivering enhanced customer interactions and quicker response times.
Omni-Channel Communications Platform
An experience kit designed to provide seamless communication across multiple channels, including SMS, voice, push notifications, and in-app messaging. It allows businesses to deliver a consistent, timely, and personalized experience across all touchpoints with minimal effort.
Workforce & Language Solutions
Experience Language Services and Applications
An experience kit designed to integrate powerful natural language processing and generative AI across any function. It provides real-time insights, topic classification, sentiment analysis, and on-demand answers, helping teams handle customer interactions faster and more effectively.
AI Workforce
An experience kit designed to deploy an AI-powered workforce capable of taking on diverse roles, from sales agents to security analysts. This adaptable solution enables rapid deployment of intelligent, scalable solutions across multiple business functions, improving efficiency and effectiveness across the organization.
Intelligence and Insights
Digital Self-Service
Agent Augmentation
Journey and Workflow Orchestration
Workforce & Language Solutions
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Industries we serve
We recognize that CX solutions must be tailored to each industry’s unique needs. With deep expertise in experience innovation, RozieAI delivers industry-specific, AI-powered solutions to help leading brands in Travel, Healthcare, Insurance, and beyond to drive engagement, streamline operations, and enhance customer satisfaction.
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Experience Studio:
Simplifying CX innovation and maintenance
RozieAI's Experience Studio allows you to integrate connections, manage content, apply logic, and harness learning - all tailored to your specific use cases. This powerful platform simplifies maintenance, reduces overhead, and enables your product teams to iterate and innovate internally with ease. Empower your teams to quickly adapt and refine CX solutions, ensuring continuous improvement and responsiveness to changing customer needs.
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What our clients are saying
Hear directly from our clients about how RozieAI has helped transform their customer experience and achieve business success.
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Ready to turn your CX vision into market-ready solutions?
Let us co-innovate together to launch scalable AI-powered solutions that bring your CX vision to life.
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